Building a loyal client base is crucial to any successful business, and email is one of the most effective ways to nurture customer relationships. If you’re not currently collecting customer email addresses when you render service, you need to start doing so now, no matter the size of your business, your immediate marketing plans, or […]
Cold weather is just around the corner, which means that heating season will soon begin. Dry winter air, made even drier when we turn on heating systems, can have detrimental effects on health, comfort, and utility bills, and one of the best remedies to counteract dry air is installation of a whole-house humidifier. Here are […]
Below is an excerpt from a letter we received from our insurance company detailing supply chain shortages affecting most industries nationwide and what might be expected in the near future. “Coronavirus has severely impacted the U.S. supply chain. Although some product shortages have eased to a certain extent, widespread supply disruptions continue to affect industries […]
There are many reasons to use an installed or standalone humidifier in any home or business, the latest of which is reduced transmissibility of COVID-19 when relative humidity levels (RH) are kept between 40-60%. Here we explain the benefits of humidification, common humidifier types, and advantages of using reverse osmosis (RO) water in any humidification […]
A shortage of skilled trade workers, including HVAC technicians, has been a continuing trend here in the US for quite some time now, but a recent nationwide survey of 2,200 high school students indicates that Gen Z may be more open to working in skilled trades than previous generations. More than 50% of teens surveyed […]
Back in March, when the coronavirus pandemic forced our nation into a lockdown, tens of millions of workers began working from home. Though much of the economy-related news that’s emerged since then hasn’t been good, remote work might turn out to be beneficial for the residential HVAC industry. Consider these facts: A recent poll found […]
Many consumers think of HVAC contractors only as a source for heating and cooling installation and service and are unaware of the role they can play in improving indoor air quality (IAQ). HVAC contractors should take note of the fact that interest in IAQ has spiked tremendously of late and should educate themselves and their […]
When the Department of Energy announced in 2014 that the Fan Furnace Efficiency Rating (FER) would go into effect on July 3, 2019, it immediately became apparent that most residential gas furnaces equipped with permanent split capacitor (PSC) motors simply could not achieve the required efficiency. Manufacturers have made the shift from PSC to energy-efficient […]
Last week was to have been National Safety Stand-Down to Prevent Falls in Construction OSHA’s outreach campaign to raise awareness about fall hazards. (This event was postponed until summer due to COVID-19, dates TBA). Falls from elevation is a leading cause of death in the construction industry, accounting for 320 of the 1,008 construction fatalities […]
We’ve all encountered bad listeners in our private and professional lives. We state our budget constraints but we’re shown the deluxe model. “A little off the top” becomes a scalping. Two-way conversations turn into tedious monologues. The goal of every HVAC contracting business should be to build trusting relationships through exceptional customer service, an essential […]